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NiCE Advanced Process Automation (APA) Web Browser Extension NiCE APA provides smart real-time decision-making, contextual guidance, and process automation for optimizing customer interactions. This extension allows interaction with any web-based application in Chrome, providing full...
CXone Desktop Discovery client communication with browser web extension NiCE CXone Desktop Discovery provides full visibility and AI insights into agent performance , processes and execution in any work environment so you can identify the gaps and maximize the potential from day 1!. Continually...