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This Chrome-Extension allows our apps to connect and interact with the "Genesys Cloud" web application. Why "dingsConnector"? - Web applications are sandboxed and confined to reside inside a browser - Web applications and their host machine only have limited ability to interact with each...
AniCa is a special add-on for your Genesys Cloud application that allows users to make outbound calls with user-defined number (Caller ID). This is necessary for agents or business users who work in multiple queues and/or groups. For example, it can be ensured that only the group number is...